The COVID-FREE charter in 10 points

Behavioral commitments common to customers, employees and suppliers

1

I stay home when I doubt  the state of health and get tested immediately. I may report myself to the people with whom I have been in contact with.

2

I wear a mask in all public areas where physical distance cannot be guaranteed permanently (lobby*, corridors*, changing rooms, etc.) or in case of necessary physical contact for assistance. (* not compulsory in France on 01/06/2020 but highly recommended by COVID-FREE).

3

I keep a maximum distance from the people whose daily life I do not share.

4

I avoid unnecessary touching or contact in public areas.

5

I wash my hands systematically and as soon as possible after touching an object or a surface accessible to others.

Organizational commitments

6

A COMMUNICATION BEFORE OF YOUR ARRIVAL
The COVID-FREE charter is sent with your confirmation, as well as any temporary service adaptation.

7

A STRONGER CLEANING PROCEDURE
Incorporating a virucide or the use of long-lasting disinfectants. These products retain their ability to disinfect for several hours even after contact with the surface in question.

A CLEANING KIT AND HYDRO ALCOOLIC GEL AVAILABLE
You should be able to clean your hands and the surfaces you are in contact with, anytime.

8

TEAM TRAINING AND AWARENESS
The team is trained on the basis of COVID-FREE summary document specific to the establishment with all its procedures.

9

ABSOLUTE RESPECT FOR PRIVATE SPACES
No cleaning or technical intervention is carried out without your consent.

10

THE COVID-FREE COLLECTIVE ALERT SYSTEM
Allows communication directly with the COVID-FREE referent of the establishment via www.covid-free.fr

The characteristics of the COVID-FREE charter

Scalable
linked to scientific discoveries

Shared
with customers, suppliers and employees

Uncompromising
for health

Simple
economically viable

Operational
based on business experience

Adapted
to each situation

The Typology of the risks considered

Ok

Transmission through postillons, droplets

« The virus is spread by droplets, which are the respiratory secretions that you emit when you cough, sneeze or talk. They are mainly found in handshakes »

Ok

Transmission through affected surfaces by contagious people

« Under conducive conditions ns to its survival, the virus could survive, in the form of traces, for several days on a surface. However, just because a little virus survives doesn’t mean it’s enough to infect someone who touches that surface. Indeed, after a few hours, the vast majority of the virus dies and is probably no longer contagious. As a reminder, the high transmissibility of the COVID-19 coranvirus is no linked to its survival on surfaces, but to its transmission when coughing, sneezing, discussing or by droplets expelled and transmitted by hands » OMS

Non

TRANSMISSION INTO THE AIR

The virus is not a living being and cannot live alone. It needs support to be transported.

The typology of the recommended solutions

Barrier gestures

Physical distancing

The use of masks or equivalent

Gloves

Managing the flow of people

Systematic cleaning of contact areas by the customer or staff

COVID-FREE is the partner of your renewal !

NEW TURNOVER

Secured by COVID-FREE, new customers will favor your establishment or your destination. Considered the obligation to communicate before their stay with them, let’s take this opportunity to better understand their expectations!

NEW PROFITABILITY

COVID-FREE is the opportunity to eliminate costly services such as changing towels daily, using paper media, checking in at the desk, excessive breakfast, etc. It is also the security response in place of lower prices.

NEW LOYALTY

Closed borders, the domestic clientele, closer, more resilient in the case of future crises, is your axis of development.

Without a linguistic border, it’s time to innovate in your exchanges, in your interactions and make direct contacts and take control of your distribution.

 

The implementation of the COVID-FREE charter

Restaurants

The reopening is coming! You have already set up take-away catering, well done!You have to set up a new way of working! You have to innovate to keep enough capacity to be economically viable!
The constraints of distance between customers are impossible for you, together we work on the asynchronous service!
Let’s be careful and rational!

  • 1 Customer alone can eat as usual,
  • 2 Customers or more sharing the same house can eat as usual,
  • 2 Customers not sharing the same house can be separated by a Plexiglas (complicated) or eat one after the other one (I keep my mask while you eat and vice versa)

COVID-FREE promotes for recognition of reassuring organizational flexibility.

Costing :

  • € 50,00 excl tax / month to support you to create your COVID-FREE book process
  • € 50,00 excl tax / month to audit your site + implement COVID-FREE alert function

Based on a 6 month charge

  • € 20,00 excl tax / month above 6 months to keep the label & COVID-FREE alert function

HOTELS, CAMPSITES

Key players in tourist life, you are faced with securing your customers and even your new customers.
COVID-FREE helps you to set up the expected security with a charter specially designed for you by integrating in particular the new standards of May 2020.
The COVID-FREE label allows you to reassure your customers at the time of booking, during their stay and afterwards with access to the COVID-FREE ALERT system. Private messaging system dedicated to security, you will have the means to protect your e-reputation.
Once the COVID-FREE label has been obtained, your team will be able to display the COVID-FREE logo at your reception your facade, your bedsides tables. You can also integrate it in your photos on OTAs and use it on your profiles on social networks.
COVID-FREE references you on its site with a link on your website, an opportunity to do business online without commission!

Costing :

  • € 50,00 excl tax / month (100,00 € above 19 bedrooms)  to support you to create your COVID-FREE book process
  • € 50,00 excl tax / month to audit your site + implement COVID-FREE alert function

Based on a 6 month charge

  • € 20,00 exc tax / month above 6 months to keep the label & COVID-FREE alert function

 

B&B, HOLIDAY RENTALS

Your participation, your property are essential to the tourist activity. Today you must meet the tourist security need of 2020.

COVID-FREE helps you to set up the expected security with a charter specially dedicated to B&B and House to let. You will find there a shared security approach with the installation of disinfection kit.

The COVID-FREE label allows you to reassure your customers when booking its trip but also when staying at your place thanks to the COVID-FREE ALERT function.

Once you get your label, you can add COVID-FREE to your online photographs, descriptions and on social networks.

Costing :

  • € 7,50 tax incl. / month to support you to implement COVID-FREE book process (special rate available if your tourist offices is registered with COVID-FREE)
  • COVID-FREE alert function included

Based on a 12 months charge

TOURIST ATTRACTIONS

Your establishments are the spearheads of tourism locally and generate flows of people, real security issues in the current context.
COVID-FREE supports you in the construction of your strategy or in its validation by a pre-opening audit on file and a post-opening audit.
COVID-FREE ambassadors face a wide variety of situations and will be happy to give the best of themselves by your side.

Costing :

  • € 100,00 excl tax / month to support you to create your COVID-FREE book process
  • € 50,00 excl tax / month to audit your site + implement COVID-FREE alert function

Based on a 6 month charge

  • € 20,00 exc tax / month above 6 months to keep the label & COVID-FREE alert function

MUNICIPALITIES, TOURIST OFFICES, REGIONAL OR DEPARTMENTAL TOURISM COMMITTEES

As a player in local promotion of the territory, you have a card to play alongside COVID-FREE.

We invite you to contact us as soon as possible to support your affiliates as part of a transversal approach to security. COVID-FREE differs from all other labels by its ability to adapt to different local players.

COVID-FREE is a reassuring approach for you because it is based on individual support from the COVID-FREE regional ambassador, but also by the ALERT SYSTEM via the COVID-FREE platform.

Each of your tourists will be able to express themselves through a messaging dedicated to security issues.

The labeling is free for you.

You can affiliate at preferential rates by contacting us if you are federating at least 10 independent players.

You also have the possibility of taking all of part of the cost of labeling your members within the framework of a defined and capped budget.

Call us on +331 43 58 09 25 or fill out the contact form!

 

CONGRESS HALLS, SPORTS HALLS AND OTHER LOCATIONS

Your activity is questioned by the current health context.

Labeling your COVID-FREE place will allow you to communicate upon signing your commitment on “your registration in a COVID-FREE approach” then again on obtaining the COVID-FREE label. COVID-FREE is confronted every day with new problems and will be pleased to provide the solutions already identified with our partners.

Contact us, we will tell you if we have solutions. To date we have worked on the following establishments:

  • Conference rooms
  • Theaters
  • Cinemas
  • Sports halls

Costing :

  • € 100,00 excl tax / month to support you to implement COVID-FREE book process
  • € 50,00 excl tax / month for on-site audit by COVID-FREE after opening + Implementation of ALERT COVID-FREE function.

Based on a 6 month charge

  • € 20,00 excl tax / month above 6 months to keep the label & COVID-FREE alert function

Preferential rate if your Tourist Office subscribes to COVID-FREE, contact it!

LOCAL STORES

You are directly part of the attractiveness of the territory. You have the knowledge of your trade and your planning possibilities.

COVID-FREE helps you to set up the security of your establishment and your team within the framework of a recognized and rigorous approach.

The COVID-FREE label allows you to reassure your customers and involve them in securing your business with the ALERT SYSTEM.

Some customers do not dare to speak, however they will be happy to write to you. It’s an opportunity to communicate directly with them.

COVID-FREE merchants can display the logo on their clothes, on their checkout, on their storefront, but also on their Facebook page, LinkedIn or others.

Costing :

  • € 100,00 excl tax / month to support you to create your COVID-FREE book process
  • € 50,00 excl tax / month to audit your site + implement COVID-FREE alert function

Based on a 6 months charge

  • € 20,00 excl tax / month above 6 months to keep the label & COVID-FREE alert function

Preferential rate, if your group subscribes to COVID-FREE, contact it!

TOUR GUIDES

Tour Guides, people trust you. You have knowledge of the destination, of your activity and you have been trained in safety. COVID-FREE allows you to be labeled subject to applying the COVID-FREE charter.

Your involvement in limiting the spread of the virus will be recognized and will greatly reassure your customers. Your customers will have the COVID-FREE collective vigilance system at their disposal to give you their comments on security via the COVID-FREE secure platform. They may not date to tell you things during your activity, but it good that you can allow them speak to you and have your feedback. These exchanges will remain private and allow you to keep an excellent reputation.

COVID-FREE guides can display the logo on their clothes, but also on their Facebook, LinkedIn or other pages.

Costing :

  • € 8,00 excl tax / month (Special rate available if your Tourist Office is COVID-FREE registered, see less if it takes part of your subscription charge)
  • COVID-FREE ALERT function included

Based on a 6 month charge

  • € 5,00 exc tax / month above 6 months to keep the label & COVID-FREE alert function

 

La base de nos recommandations

Duration of infectiosity

of the virus on different surfaces :

  • Plastics : 2 to 6 days
  • Glasses, Ceramics : 5 days
  • Stainless steel : 3 to 5 days
  • Paper, cardboard : 1 day
  • Aluminium : 2 to 8 hours
  • Copper : 4 hours

Study published on 06/02/2020 on the  Journal of Hospital Infection & a study published in the New England Journal of Medicine on 17/03/2020

Access to the survey

 

Gloves

If the skin of the hands is an excellent natural barrier, gloves are preferred because:

  1. better resistant to repeated cleaning. The hands of your employées, especially at réception, do note résistance cleaning when you hand over the keys.
  2. visible they are reassuring for customers,
  3. wearing them in this context requires training to be washed regularly after each risk and not to be removed before being cleaned. Without this training they can give a false sense of security.

Incubation period

The incubation period is the period between contamination and the onset of the first symptoms. The COVID-19 incubation period is 3 to 5 days in general, but it can be up to 14 days. During this period, the subject can be contagious: he can carry the virus before the onset of symptoms or at the onset of weak signals.

Waste management

Access to the document *

* Source French Ministry of Health

LAUNDRY WASHING AT 30 DEGREES OR MORE

Wash with a soap from 30 degrees dixit Doctor Georgine Nanos questioned by the Huffpost.

The ability of the virus present on surfaces to infect the organism has not been demonstrated at all, says Anne Goffard, virologist at CHU Lille in her interview with France Culture.

Leaving your shopping in your car is useless given th persistence of the virus on cardboard and plastic surfaces.

BARRIER GESTURES

The risk is always present and the longer and closer the contact, the more the risk of contamination increases (more than 15 minutes, less than a meter). This is why physical distance and barrier measures must be applied. It is therefore possible to live with a COVID-19 case at home or in an establishment open to the public if one scrupulously respects the barrier gestures.

Frequency of COVID-19 symptoms (WHO)

  • 87,9 % fever
  • 67,7 % dry cough
  • 38,1% fatigue
  • 33,4% sputum production
  • 18,6% shortness of breath
  • 14,8 % myalgia (muscle pain) or arthralgia (joint pain)
  • 13,9 % sore throat
  • 13,6 % headache
  • 11,4 % chills

The air conditioning ?

Air conditioning in the same room carries the infected droplets, according to the study of this cited Chinese restaurant. Avoiding air conditioning in common areas to favor natural ventilation seems to be the rule of reason without limiting the use in privatized spaces. Case to follow

Access the document

* Source French Ministry of Health

No risk of ingestion

There is no risk of being infected by ingestion. Washing your hands and the products you touch are basic rules that should apply regardless of any epidemic.

Behaviors to be adopted

Access the document *

* Source French Ministry of Health

What to do about the first signs ?

Access the document *

* Source French Ministry of Health

What to do if the disease gets worse ?

Access the document *

* Source French Ministry of Health

Sudden aggravation

After seven to nine days, the worsening could be explained by a runaway of the immune system, called “cytokine storm”. These are proteins responsible for recruiting immune defense cells in infected areas. An excess of cytokines causes a disproportionate immune response which can lead to the failure of one or more organs and can be fatal.

Spread in the air ?

Access the document